Starting or Switching Home Care Services
Whether you’re choosing Radiant for the first time or changing providers, getting started begins with a call to our team.
1
Call Us Today
Tell us about your current services, care needs, schedule, and whether you’re newly approved or switching agencies.
2
Choose Radiant
Let your Support Planner or Care Coordinator know you want Radiant Health Services to be your Medicaid home care provider.
3
Start Services
Once services are authorized, we coordinate your caregiver, schedule, care plan, and start date.
Ready to Choose Radiant?
We can help whether you are newly approved for Medicaid home care or already receiving services through another agency.
Newly Approved for Medicaid Home Care
You’ve been approved and are ready to select a provider. Tell your Support Planner or Care Coordinator you would like Radiant Health Services.
See what to do next →
Already Receiving Home Care
If you currently receive services through another agency, contact us before switching. We’ll explain the process and coordinate the transition with you.
Learn about switching →
Medicaid Home Care Services
Radiant provides personal care services through Maryland Medicaid, with medication administration available as part of an approved personal care plan.
Personal Care
Hands-on help with daily activities, routines, and household support included in your approved Medicaid plan of care.
What’s Included
- Bathing, dressing, grooming, and toileting
- Mobility, transfers, and Hoyer lift support
- Meal preparation and eating assistance
- Light housekeeping and laundry
- Errands, shopping, and appointment support
- Medication reminders and daily routine support
Who this helps
For participants who need hands-on assistance or regular support to remain safe and independent at home.
Personal Care + Medication Administration
Includes everything in Personal Care, plus medication support when medication administration is authorized as part of the participant’s care plan.
Everything in Personal Care, Plus
- Medication administration
- Medication setup and reminders
- Insulin administration when authorized
- Medication documentation and reporting
- Ongoing coordination with family and nurses
Important
Medication administration is not offered as a stand-alone Medicaid service. It is provided together with Personal Care when included in the approved plan of care.
Why Medicaid Families Choose Radiant
A dependable care team matters just as much as the services themselves.
Consistent Caregivers
We work to keep the same caregiver on your schedule so your care feels familiar and dependable.
Backup Coverage
If your regular caregiver is unavailable, we work to provide backup coverage so care can continue.
Dedicated Care Coordinator
You have a clear point of contact for schedule changes, caregiver concerns, questions, and ongoing support.
Frequently Asked Questions
The timing depends on your current services and how quickly the provider change can be processed. Contact us and we’ll help you understand the steps needed to switch and what to expect before services with Radiant begin.
No. The goal is to coordinate the change so your care continues as smoothly as possible. We’ll work with you and your Support Planner or Care Coordinator on the timing of your transition before Radiant begins services.
Yes. If you have a caregiver you would like to continue working with, let us know. We can speak with them about joining Radiant and determine whether they meet our employment requirements.
Contact our office. If the caregiver isn’t a good fit, we’ll discuss the concern with you and work on arranging a different caregiver.
You’ll have an assigned Care Coordinator who serves as your main point of contact. If you have a question, concern, schedule change, or issue with your caregiver, contact your Care Coordinator and they’ll help address it.
Serving Families Reliably in Prince George’s & Charles County
Radiant Health Services delivers in-home care to families in:
- Greenbelt
- Bowie
- District Heights
- Upper Marlboro
- Temple Hills
- Suitland
- Clinton
- Waldorf
- La Plata
By focusing on serving families in select areas, our agency is able to provide faster staffing, consistent service, and stay closely connected to every client.
Need care outside these cities? Contact us — we’ll let you know what’s possible.