Caregiver Resources

Tools and Support for Your Workday

Find the apps, payroll information, training, and employee resources you need in one place.

Need help from our office?

Call 240-673-6377

Quick Access

Your essential caregiver tools—all in one place.

AxisCare

Check your schedule, clock in or out when instructed, and complete visit documentation.

Download AxisCare Mobile

Maryland EVV

Access Maryland’s official EVV training resources and download the LTSSMaryland EVV app.

Download LTSSMaryland EVV

Employee Handbook

Find your employee handbook and agency reference documents in one place.

Download Employee Handbook

Download

In-Service Training

Read course materials, complete knowledge checks, and download training certificates.

401(k) Retirement

Review your retirement account, contributions, and investment information.

Payroll & Tax Forms

View paystubs and W-2s, review direct deposit, and update withholding information.

Your Shift: A Quick Reminder

Three simple habits that help keep care consistent and documentation accurate.

Before Your Shift

Review your AxisCare schedule, assignment details, and applicable care instructions.

During Your Shift

Follow the authorized care plan, use the assigned clock-in method, and report changes or concerns promptly.

End of Your Shift

Complete visit documentation, clock out according to instructions, and report unresolved issues.

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Important

AxisCare and LTSSMaryland EVV are separate systems. Follow Radiant’s instructions for the correct clock-in and documentation process for each assignment. If an app is not working, call the office rather than leaving the visit unreported.

Health Coverage Resources

Radiant does not currently provide employer-sponsored medical insurance. Employees can explore individual coverage and financial assistance through Maryland Health Connection.

  • Compare individual health plans
  • Check eligibility for financial assistance
  • Find enrollment information

Explore Health Coverage →

Common Caregiver Questions

Sign in to Gusto with the email on your employee account. Open your payroll or tax documents.

Use your employee account in Gusto to review direct deposit and tax withholding information. If you cannot access your account, contact the office.

Check that you are on the correct assignment, that location permissions are enabled, and that you are following the assigned clock-in system. If the issue continues, call Radiant at (240) 673-6377. Follow office guidance rather than guessing or entering inaccurate time.

Call the office as early as possible. Do not rely only on an app message when a client or another caregiver is waiting for coverage.

Go to the Radiant Training Center. Select a course, study the training material, complete the quiz, and download your certificate.

Call 911 for an immediate medical emergency or danger. Notify the Radiant office as soon as it is safe to do so, and follow your reporting and documentation procedures.

Still Need Help?

For scheduling, visit concerns, app problems, or questions about your work, contact the Radiant office.

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